Archives: FAQs

Group Tickets

A group discount of 25% is available for groups of 10 and more. Please visit our group ticket page for pricing and availability. For groups larger than 50 people please email us at groups@vangoghla.com. Discount amount varies per city and will be applied at checkout.

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Ticket Prices

Peak VIP – $99.99Premium – $64.99Basic – $54.99Child – $34.99 Off-Peak VIP – $79.99Premium – $49.99Basic- $39.99Child – $29.99 All tickets are subject to applicable taxes and a $6.99 service fee, as per our terms and conditions. Ticket prices are subject to change.

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Authorized Ticket Sellers

Warning! Check before you GOGH. If you want to experience the Immersive Van Gogh Exhibit that is taking Chicago by storm and sold out in Los Angeles and San Francisco, ensure you are buying your tickets from VanGoghLA.com or our verified partners. Should you have purchased tickets for our exhibit from any other site other

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I have not received my tickets

If you have purchased tickets to Immersive Van Gogh directly through our website, but have not yet received your tickets, you can use the “Ticket Resend” tool found HERE! If the “Ticket Resend” tool was not able to find your order, your original order email may have a typo in it. Please contact the box

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Prohibited and Permissible Personal Items

We encourage you to leave valuables, large bags, and other personal belongings at home. For the safety of our visitors and the collection, all bags entering or leaving the exhibit, including purses, are subject to inspection. Backpacks and duffle bags are not permitted in the exhibit. Prohibited: Please note that all weapons are strictly prohibited.

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Ticket Types & How to Purchase

 TICKET TYPES There are no refunds of tickets for the exhibit. Tickets are available online at www.vangoghLA.com and directly at the box office on the day of the exhibit. The terms and conditions for the show and tickets can be read www.vangoghLA.com/terms . VIP Tickets include Priority access & admission Cushion Rental Limited edition poster

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Location, Parking & Transit

Renowned for transforming venues into unforgettable art experiences, the Immersive Van Gogh Exhibit strives to highlight the unique architecture of its spaces while integrating influences from its history and community. Get ready to be transported the second you step inside. Location The Immersive Van Gogh Los Angeles will take place at the Lighthouse Immersive Los

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About Immersive Van Gogh Los Angeles

From creators of the blockbuster show in Paris seen by over 2 million visitors and still wowing crowds in Toronto, the west coast premiere of the Immersive Van Gogh Exhibit will bring the art of Vincent to life in Los Angeles Experience art like never before – lose yourself in 300,000 cubic feet of flawless

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I want to change the name on my tickets

The name on your tickets if for buyer info only and thus there is no change of name required on tickets. Anyone who has access to the tickets can use them. The buyer is responsible for tracking COVID-19 information within their party.

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I want to upgrade/downgrade

Please contact us at ticketing@vangoghla.com to upgrade your tickets prior to arrival. Unfortunately, we cannot downgrade tickets and we don’t know why you would want to!

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